What happens at the initial free consultation?

 

We offer a free 30-minute consultation ahead of commitment to review what you want to declutter and organise, how you would like to use these areas and which elements may emotionally or psychologically hard for you to declutter.   This will form the initial plan of action.

The focus may be a specific room or area, item type, or a result of a specific event, such as bereavement, moving house, getting your house ready for guests etc. 

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How does the session typically work?

Once we understand your goals and made a plan of action, we will:

• Declutter, identifying the items you need, use or love.  We would typically do this together, as only you know whether each item is important to you (there may be some exceptions to this, such as sorting clothes by age or size).

• Organise and tidy, making sure it works for you on a practical level, to assist ongoing maintenance.

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You do not necessarily need to be present for the organising and tidying element, but you may wish to make yourself available to ensure it complements how you use the areas.  Or we can do it together throughout.

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Pricing

Our price per hour is £35 per hour (£30 for larger projects).  We find that three hours is the minimum period required to make good progress but that does depend on what needs to be achieved, how much time you have and by when you want to achieve it.   You may require shorter sessions if it’s emotionally challenging (minimum two hours).  

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Up to 10 miles travel from Berkhamsted, Herts is included within the price.  If you live beyond 10 miles, please do contact us to discuss.  Parking etc is charged at cost.

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Up to a carload of donations to charity is £30.

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Is travel time included?

Travel is not charged for any location within 10 miles travel of Berkhamsted, Hertfordshire. We do travel beyond 10 miles, please contact us to discuss.

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How are items disposed of?

Nothing will be disposed of without your express agreement.  During the decluttering process, We will work with you to find the best way to dispose of items, from donating, selling, recycling and as the final option, general waste.

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We can then help you take your charity items to a shop (£30 per carload), or arrange for any bulky items to be collected by selected charities in your area.  We will help identify the best way to dispose of recycling or general waste.

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Do I really need your service?
A Professional Organiser is more than an extra pair of hands. We help you look at your possessions in a more objective way, which in turn helps you speed through decisions that might feel very difficult or even overwhelming on your own. We are people with bags of energy so we can power through tasks without flagging or procrastinating.   

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Confidentiality.

You can expect full confidentiality from Symphony Home Organising.  We do not have a marked car and we are completely discreet.  Many clients feel embarrassed about their homes and may even want to tidy up before we come.  But this is totally unnecessarily – we are professional, non-judgemental and here to help and support you.

We work to the code of ethics as set out by The Association of Professional Declutterers & Organisers (APDO) see https://www.apdo.co.uk/code-of-ethics/.

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Do you clean?

Whilst we don’t offer a general cleaning service, we do ensure the items we are decluttering and sorting are clean, carpets vacuumed etc.   If you require additional cleaning, we can recommend local reputable companies. 

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